2,400+
Schemes managed
94%
Average levy collection rate
180K
Residents on platform
48h
Average maintenance resolution
The problem
A typical week
without StrataHQ.
Not a worst-case scenario. Just Tuesday.
📱Mon 7:14 AM
47 unread WhatsApp messages
Residents asking about the burst pipe, the parking gate, the AGM date, three levy queries. No way to triage. No audit trail.
📊Tue 10:40 AM
Monthly levy run — 3.5 hours in Excel
EFT references don't match. Two units won't reconcile. You send statements manually, one by one. Unit 5C is 90 days overdue — you'll deal with it next week.
📞Wed 2:15 PM
Trustee calls about the pool pump quote
You submitted it three weeks ago. They've had no visibility. You spend 20 minutes on the phone explaining what you emailed. Again.
🗳️Thu 4:00 PM
AGM prep — proxy forms via WhatsApp photos
Counting proxies from blurry screenshots. Someone disputes the quorum. You don't have a signed audit trail. This is a legal liability.
This is the job right now. StrataHQ doesn't change what you manage — it changes how much of it needs you.
Levy & PaymentsAutomate collections.
Automate collections.
Eliminate the chase.
Statements go out on time, reminders escalate automatically, and your arrears ledger updates in real time. You see exceptions — not spreadsheets.
- ✓Automated monthly statements per unit
- ✓Configurable arrears escalation rules
- ✓PayFast and EFT reconciliation
- ✓Full debtors age analysis report
- ✓Attorney handoff workflow built in
Collection rate — 6 months↑ +7pp YoY
87%
89%
88%
91%
92%
94%
MayJunJulAugSepOct
💳Levy Roll — October 2025
48 unitsUNITAMOUNTDUESTATUS
Unit 2A
Henderson, T.
Unit 3B
Molefe, S.
Unit 5C
van der Berg, L.
Unit 7A
Naidoo, R.
Unit 9D
Khumalo, B.
MaintenanceEvery job tracked,
Every job tracked,
from photo to sign-off.
Residents submit requests with photos. Trustees approve. Contractors get assigned. SLA timers run. Nothing falls through the cracks.
- ✓Photo-documented resident submissions
- ✓Contractor assignment and notification
- ✓SLA tracking with breach alerts
- ✓Trustee approval workflow for large jobs
- ✓Full maintenance history per unit
91%On-time this month
2Breached
36hAvg resolution
🔧Open Work Orders
7 open🚿
Shower drain blocked — Unit 3B
Assigned: Rapid Plumbing Co.
22h remaining
In progress
💡
Parking bay lights not working
Submitted yesterday · No contractor assigned
⚠SLA breached
Unassigned
🏊
Pool pump replacement
AquaFix Pool Services · Quote R 8,400
Awaiting approval
Pending
🌿
Garden service — monthly
GreenThumb Gardens · Recurring
Completed in 4h
Resolved
AGM & VotingRun compliant AGMs
Run compliant AGMs
without the chaos.
Digital proxy collection, automatic quorum calculation, secure live voting and instant results. Fully aligned with STSMA Act requirements.
- ✓Digital notice and agenda distribution
- ✓Proxy form collection with audit trail
- ✓Automatic quorum tracking
- ✓Secure live vote casting per resolution
- ✓Signed minutes generated automatically
🗳️AGM — Rosewood Estate
14 Nov 2025RESOLUTION 1 OF 3
Approval of 2026 maintenance budget
Total: R 485,000 · 38/48 votes cast
In favour · 31 votesAgainst · 7
QUORUM STATUS
Quorum reached ✓
38 of 48 owners present or represented by proxy
Present · 38Required · 25
StrataHQ Intelligence
Doesn't just store your data. Reads it for you.
StrataHQ surfaces what needs your attention before it becomes a problem — attorney windows, collection dips, reserve fund risk. Not dashboards to interpret. Answers.
Portfolio Health Score
87/ 100
Strong
Composite score across levy collection, maintenance SLA, AGM compliance, and reserve health.
Rosewood Estate94%
Seapoint Villas97%
Midrand Heights91%
Parkview Towers89%
Bryanston Gardens74%
Updated daily · Benchmarked against 2,400+ schemes
Predictive Alerts
3 active⚖️ARREARS INTELLIGENCE
Unit 5C · Rosewood Estate
R 9,300 outstanding · 90+ days · Payment probability 9%. Attorney referral window closing in ~10 days.
Alerts are generated from live scheme data — not static rules. StrataHQ learns from payment patterns, SLA history, and fund trajectories.
Portfolio Analytics
Avg Collection
94%
↑ +7pp YoY
Total Arrears
R 61K
↓ −18% vs Q3
SLA On-Time
91%
Across all schemes
AGMs This Yr
11/12
1 pending
Monthly levy collection rate
87%
89%
88%
91%
92%
94%
MayJunJulAugSepOct
Platform modules
Everything your scheme needs.
Start with your biggest pain point. Add more when you're ready.
Levy & Payments
Automated statements, arrears escalation and EFT reconciliation. Your debtors ledger, in real time.
Maintenance
Photo-documented work orders, contractor assignment and SLA tracking from submission to close.
Communications
Official announcements, emergency alerts and unit-specific messages — with delivery confirmation.
AGM & Voting
Proxy collection, quorum tracking, live digital voting and auto-generated signed minutes.
Financial Reporting
Income & expenditure statements, budget vs actual and reserve fund analysis trustees actually understand.
Document Vault
Rules, insurance, minutes and compliance documents — searchable, versioned, permission-controlled.
Who it's for
Built for everyone in the scheme.
Run your full portfolio from one place.
See every scheme's levy status, open maintenance and upcoming AGMs from a single dashboard. Stop switching between spreadsheets.
Portfolio dashboard
All schemes, arrears and open work orders at a glance.
Automated workflows
Levy reminders, maintenance escalation and AGM notices run themselves.
Trustee-ready reports
STSMA-compliant financials and management packs in minutes.
Team access control
Assign staff to schemes with role-based permissions.
What managers say
Real results from real schemes.
96%collection rate
“We went from chasing 30% of our levies every month to collecting 96% on time. The arrears workflow alone saves us two full days of admin.”
Lindiwe Dlamini
Managing Director, Pinnacle Property Management
Johannesburg
12hsaved per AGM
“Our trustees used to call me every week asking for updates. Now they just log in. I've reclaimed at least a day a week — and our AGM last year was the smoothest we've ever had.”
Riaan Botha
Senior Portfolio Manager, Atlantic Scheme Managers
Cape Town
0SLA breaches this quarter
“The maintenance module changed everything. Residents know their requests are tracked. Contractors know their SLAs. I haven't lost a maintenance job in WhatsApp since day one.”
Thandi Mkhize
Estate Manager, Summerview Body Corporate
Durban
2,400+ schemes managed·94% average collection rate·180K residents on platform·48h avg maintenance resolution
Pricing
Simple, transparent pricing.
Per-unit pricing that scales with your scheme. No setup fees, no hidden costs.
Starter
R 18
per unit / month · up to 30 units
- ✓Levy tracking & statements
- ✓Maintenance requests
- ✓Resident communications
- ✓Document vault (5GB)
- ✓Email support
Most popular
Professional
R 28
per unit / month · unlimited units
- ✓Everything in Starter
- ✓AGM & digital voting
- ✓Full financial reporting
- ✓PayFast integration
- ✓Priority support
Portfolio
Custom
for managing agents · 5+ schemes
- ✓Everything in Professional
- ✓Multi-scheme dashboard
- ✓Team access controls
- ✓Accounting integrations
- ✓Dedicated account manager
Ready to bring order
to your scheme?
We're onboarding a limited number of schemes. Request early access and we'll be in touch.
Limited spots · STSMA compliant · No credit card needed